Privacy Policy

Last updated:

1. Who we are

Healthy Tummy ("we", "us", "our") is a home-kitchen meal subscription service operated at order.organicparent.in. This policy covers our website, our WhatsApp ordering assistant, and our Android app, all of which share the same account and the same data described below.

2. Information we collect

Contact and delivery details — your name, phone number, and delivery address, which you provide when you subscribe.
Location — if you share a map pin or your device location while subscribing, we use the coordinates once to confirm your address falls inside a deliverable area. We do not track your location afterwards, and the app does not access your location in the background.
Order and plan details — the plan you choose, delivery schedule and time slot, pause dates, and delivery status.
Payment information — payments are processed by our payment partner, Cashfree Payments. We receive confirmation that a payment succeeded and the amount paid; we never see or store your card, UPI, or bank details ourselves.
Feedback — any ratings or comments you choose to submit about your subscription.
WhatsApp messages — if you message us on WhatsApp, we receive what you send (e.g. your enquiry or delivery location) through Meta's WhatsApp Business Platform, so we can reply and process your order.

3. How we use your information

Strictly to run the subscription: preparing and delivering your meals, confirming and renewing your plan, sending order and delivery updates over WhatsApp, responding to enquiries, and improving our service based on feedback you give us. We do not sell your information, and we do not use it for third-party advertising.

4. Who we share it with

Only the services that help us operate: Cashfree Payments (to process payment), Meta's WhatsApp Business Platform (to send and receive order/delivery messages), Google Maps Platform (to estimate delivery distance from our kitchen), and our own delivery staff (name, address, and order details, so your meals can actually reach you). None of these partners may use your information for their own marketing.

5. The Android app

Our Android app shows the same account information as the My Account page on our website — your subscription status, delivery calendar, and feedback — signed in with the same phone number. It requests no permissions beyond internet access and, optionally, notification permission so we can let you know about delivery updates and renewals; it does not access your contacts, photos, or background location.

6. Data retention

We keep subscription and order records for as long as your account is active and for a reasonable period afterward for accounting and dispute-resolution purposes. You can ask us to delete your data at any time at order.organicparent.in/delete-account.html or using the contact details below, and we'll do so unless we're required to keep specific records (e.g. payment records) for legal reasons.

7. Your choices

You can pause or cancel your subscription, update your delivery details, and manage your feedback any time from My Account. To access, correct, or delete the personal information we hold about you, contact us using the details below.

8. Children's privacy

Healthy Tummy is a household meal subscription intended for adults who can place and pay for an order. We don't knowingly collect information from children.

9. Changes to this policy

If we make meaningful changes to how we handle your information, we'll update this page and change the date at the top.

10. Contact us

Questions about this policy or your data can be sent to: